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Returns and Credit Notes Guide for Freemax Starre 4
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 4 protects the relationship when something goes wrong.
Every serious sourcing conversation about the Starre 4 eventually arrives at returns and credit notes, usually because it is where cost and risk meet.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre 4.
Why returns and credit notes matters on the Starre 4
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre 4.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 4 |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 1000 mAh |
| Output range | 8-80 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 120 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Consistency across batches matters more than peak performance for Starre 4, and returns and credit notes is where inconsistency first appears.
Checklist
- Verify that artwork matches the approved compliance template.
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
- Agree in advance who pays for return freight on a defect claim.
Commercial terms
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (148 units) | Tier 1 | 14-21 days |
| Pallet (1423 units) | Tier 2 | 30-45 days |
| Container (16131 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Starre 4 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Starre 4 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.