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How to Source Freemax Onnix Pro: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Onnix Pro line.
Distributors reviewing their Onnix Pro range usually find that warranty and after sales explains most of the variance in results between accounts.
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Onnix Pro.
Why warranty and after sales matters on the Onnix Pro
A clear dead on arrival policy removes friction for retail partners.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix Pro |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 900 mAh |
| Output range | 10-80 W |
| Capacity | 5.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Onnix Pro.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Freight terms should be named explicitly, because an unclear incoterm is the fastest way to lose a relationship.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (177 units) | Tier 1 | 21-30 days |
| Pallet (854 units) | Tier 2 | 14-21 days |
| Container (9361 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Onnix Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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