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Freemax Starre 2 Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Starre 2 protects the relationship when something goes wrong.
There is no shortcut on returns and credit notes: the Starre 2 rewards preparation and punishes improvisation.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Starre 2.
Why returns and credit notes matters on the Starre 2
Distinguish between a defect claim and a change of mind before agreeing any action.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Starre 2 |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 1100 mAh |
| Output range | 5-40 W |
| Capacity | 1.2 ml |
| Charging | USB-C fast charge |
| Coil options | 0.8 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
The most common mistake is optimising for the first order instead of the fourth, which is where Starre 2 economics actually settle.
Checklist
- Agree in advance who pays for return freight on a defect claim.
- Keep certificates current and filed against the exact model name.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Request batch photographs and a packing list prior to shipment.
- Log sell through by account for the first eight weeks.
Commercial terms
Currency movement over a ninety day cycle can outweigh the difference between two competing quotations.
Agreeing a defect handling procedure before the first shipment removes emotion from later conversations.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (144 units) | Tier 1 | 21-30 days |
| Pallet (1115 units) | Tier 2 | 14-21 days |
| Container (13410 units) | Tier 3 | 14-21 days |
Frequently asked questions
Who pays return freight on a Starre 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Starre 2 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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