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Freemax Rexa Air Warranty and After Sales Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Rexa Air line.
What follows is a practical view of warranty and after sales for the Rexa Air, written for people who place repeat orders rather than one off buys.
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Why warranty and after sales matters on the Rexa Air
A clear dead on arrival policy removes friction for retail partners.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa Air |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 1300 mAh |
| Output range | 8-25 W |
| Capacity | 2.0 ml |
| Charging | USB-C fast charge |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 120 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa Air.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Verify that artwork matches the approved compliance template.
- Keep certificates current and filed against the exact model name.
- Agree in advance who pays for return freight on a defect claim.
- Log sell through by account for the first eight weeks.
- Review the reorder point after one full selling cycle.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (90 units) | Tier 1 | 30-45 days |
| Pallet (591 units) | Tier 2 | 21-30 days |
| Container (10378 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Rexa Air?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Final word
A short quarterly review of these points will keep the Rexa Air range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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