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Freemax Rexa 2 Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk

A clear returns and credit process on Rexa 2 protects the relationship when something goes wrong.
A range review that ignores returns and credit notes will often produce a confident decision and a disappointing quarter on the Rexa 2.
Consistency across batches matters more than peak performance for Rexa 2, and returns and credit notes is where inconsistency first appears.
Why returns and credit notes matters on the Rexa 2
Distinguish between a defect claim and a change of mind before agreeing any action.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Rexa 2.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Rexa 2 |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 500 mAh |
| Output range | 5-25 W |
| Capacity | 2.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Consistency across batches matters more than peak performance for Rexa 2, and returns and credit notes is where inconsistency first appears.
Freight consolidation changes the answer to returns and credit notes at container scale, which is why small and large buyers reach different conclusions.
Checklist
- Retain one sealed sample carton from every batch for reference.
- Record the arrival condition with photographs on the day of delivery.
- Keep certificates current and filed against the exact model name.
- Log sell through by account for the first eight weeks.
- Check carton quantities against the commercial invoice line by line.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
Payment history is the single most reliable route to better terms, more than total annual volume.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (59 units) | Tier 1 | 7-12 days |
| Pallet (1280 units) | Tier 2 | 14-21 days |
| Container (16632 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Rexa 2 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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