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Freemax Onnix GT Returns and Credit Notes Explained
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix GT protects the relationship when something goes wrong.
Buyers who treat returns and credit notes as a commercial discipline rather than an afterthought tend to hold margin for longer.
Documentation is not paperwork for its own sake; on returns and credit notes it is the difference between a clean clearance and a delayed one.
Why returns and credit notes matters on the Onnix GT
Distinguish between a defect claim and a change of mind before agreeing any action.
The most common mistake is optimising for the first order instead of the fourth, which is where Onnix GT economics actually settle.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix GT |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 400 mAh |
| Output range | 5-80 W |
| Capacity | 1.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 200 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Retail staff rarely ask about returns and credit notes directly, but their questions almost always lead back to it.
Shops that receive a short briefing on returns and credit notes convert noticeably better than shops that only receive stock.
Checklist
- Request batch photographs and a packing list prior to shipment.
- Review the reorder point after one full selling cycle.
- Log sell through by account for the first eight weeks.
- Confirm the exact configuration in writing before the deposit is paid.
- Check carton quantities against the commercial invoice line by line.
- Keep certificates current and filed against the exact model name.
Commercial terms
Lead times are a function of component availability as much as factory capacity, so buffers should reflect both.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (106 units) | Tier 1 | 7-12 days |
| Pallet (891 units) | Tier 2 | 30-45 days |
| Container (17973 units) | Tier 3 | 7-12 days |
Frequently asked questions
Who pays return freight on a Onnix GT defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
None of this is complicated, but it does need to be written down and reviewed on a schedule.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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