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Freemax Onnix 5 Returns and Credit Notes Checklist 2026
Published 2026 · VapeWholesaleHub trade desk
A clear returns and credit process on Onnix 5 protects the relationship when something goes wrong.
The Onnix 5 has settled into a stable position in the range, which makes returns and credit notes the natural next question for distributors.
Where two suppliers look identical on price, returns and credit notes is usually the variable that separates them over a full year.
Why returns and credit notes matters on the Onnix 5
Distinguish between a defect claim and a change of mind before agreeing any action.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Onnix 5.
Credit notes should reference the original invoice line to keep accounting clean.
Reference specification
| Item | Value |
|---|---|
| Model | Onnix 5 |
| Brand | Freemax |
| Category | E-Liquids |
| Battery | 1100 mAh |
| Output range | 5-25 W |
| Capacity | 6.0 ml |
| Charging | USB-C 2A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Agreeing who pays return freight in advance avoids most disputes.
Practical notes for buyers
Cash flow is the quiet constraint behind returns and credit notes: the cheapest option is rarely the one that frees the most working capital.
Keeping a short internal note on returns and credit notes for each SKU pays for itself the first time a dispute arises over the Onnix 5.
Checklist
- Review the reorder point after one full selling cycle.
- Confirm the exact configuration in writing before the deposit is paid.
- Record the arrival condition with photographs on the day of delivery.
- Verify that artwork matches the approved compliance template.
- Log sell through by account for the first eight weeks.
- Keep certificates current and filed against the exact model name.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (64 units) | Tier 1 | 21-30 days |
| Pallet (944 units) | Tier 2 | 21-30 days |
| Container (16022 units) | Tier 3 | 30-45 days |
Frequently asked questions
Who pays return freight on a Onnix 5 defect claim?
For confirmed defects the supplier normally covers it; agreeing this in writing before shipment prevents arguments.
Can packaging be adjusted for our market?
Artwork localisation is straightforward; structural changes need larger volumes and a longer lead time.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
A short quarterly review of these points will keep the Onnix 5 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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